Do You Have Questions? WE HAVE ANSWERS!!

We get great questions every day from our customers, and if they are about something we think other practitioners may be wondering about we add them to our FAQ page on

Here are just a few of the things that are on your mind:


We recommend that you use our 4 Step Assessment which consists of:
1: Assess arch height
2. Use Toe-sign to assess forefoot alignment
3. Functional gait assessment
4. Check callus pattern
To make this easier you can use our Easy Foot Typing Tool. On that page you can also download our iFootType App on your smart phone or tablet.
If you still aren’t certain we are happy to help you out. We also recommend taking advantage of our many training opportunities from webinars to in person training. For more information visit our Education page.
You may also email us some pictures of your patient’s feet. Ideally a picture taken from behind that shows the back of the heels in relaxed calcaneal stance position and one taken from the front that shows their medial arch height in relaxed stance. A few minutes’ video of the patient walking is also helpful. We have a team of highly skilled and experienced practitioners that make up our technical support team and we are more than happy to help you work out the correct Quad and which orthotic would work best for your patient.


Practitioners may Download the Order Form on any page on our webiste and fill it out and fax it to the number on the form, email it to, or use our NEW online order from (does not require payment at that time). If you do not already have an account set up with us, you should call Bert Parsloe at 203.725-6179 to set up your account and first order. If you have specific questions on using the order form please call us and we can help you out. On our order form you will see that each Orthotic design (Quad) is available in five or six sizes (refer to the sizing chart) and two widths, Regular or Narrowed. The Narrow design is ¼” narrower and works well in Cleats or Fashion shoes. Generally women prefer the Narrows unless they have wide feet. Dispensing a Narrow orthotic will allow women to wear their orthotics in a greater variety of Fashion shoes.

For more Q&A refer to our FAQ page, and if there is a questions you have that you don’t see addressed, email Casey and we will try to get an answer for you!

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ALL NEW Masters Class in December!


Nolaro24 and Talar Medical are proud to offer a revolutionary, one of a kind seminar on December 7-8, 2018 at the Hyatt Regency Dallas FW International Airport. A Master Class covering the Treatment and Implementation of multiple aspects of a Podiatric based practice. This will be a convenient two-day course located in a major airport hub hotel. Master lectures include: Biomechanics, orthotics, pediatrics, wound care, surgery, heel pain, OTC implementation, trauma, sports medicine, and more! We have aligned top speakers from around the country to teach everything from science and treatment protocols to practice management. All aspects of Podiatric Medicine will be covered. Unencumbered by CME regulations, we will be educating you on how to use the actual products. It will be unlike anything you have ever attended. Participants will leave knowing exactly what to do and how to do it ALL!

The Talar Medical network encompasses the best and brightest Podiatric Practitioners in the Nation and they share Nolaro24‘s Educational goals. Education is the cornerstone of our mission and while most seminars teach you only didactics, we will teach you treatment protocols, best buying practices, cutting edge science and technology and how to implement them so that you can effectively grow your practice. While our focus will be on education, several Talar vendors have offered to be on hand, so that you can touch, see and feel their products and learn how to use them and implement them into practice, on site.

The content of this seminar will include both lecture and hands on workshops that will cover the A-to-Z’s of running a successful practice, including, but not limited to:

• How to properly document, educate, and bill for services rendered
• Implementing proven practice management techniques to market and expand your cash-based office programs such as orthotics and DME
• How to successfully apply actual products to treatment protocols
• Mastering protocols in wound care, surgery, heel pain, OTC products, trauma, sports medicine, equinus, and risk management
• How to properly examine and treat  most conditions we see via conservative and surgical treatments
• Mastering Orthotics and Biomechanics using foot typing with hands on training
• Mastering treatment protocols for the pediatric patient

This seminar is both inexpensive and accessible for practitioners and staff and offers 13+ hours of content.  The Hyatt Regency Dallas Fort Worth International Airport is right at the airport so no shuttles or taxis just get off the plane and walk right in! A limited block of discounted rooms has been reserved at the Hyatt for all nights at $139 per night.

Who Should Attend?
DPM,MD,PT,CPED,CO, Medical Assistants , and any licensed medical professionals interested in the Master Class topics.

Course Credits
Approval Pending for ABC. Approval pending for CT PT. DPM Non-CME event. Certificate of Attendance provided upon request.

Registration is only $149 for Talar Medical and Nolaro practitioners and customers.  Bring your medical assistants for only $99 each.

“Whether you’ve heard Louis and/or Roberta speak or not, this is one of the best and practical programs regarding biomechanics and orthotics you’ll hear anywhere, any time. Easy to understand, easy to translate to your patients, easy to implement in your practice…”
-Brandon Macy, DPM

“Great conference. Worth your time. Reignited my passion for biomechanics. Hit the ground running right after the conference!”
– Nick Pagano, DPM

Nolaro24, LLC reserves the right to cancel any course for insufficient enrollment, inclement weather or any other unforeseen event.


More Information/Register

Questions? 203.725.6179

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Troubleshooting: Getting Foot Orthoses to Fit Correctly in Shoes.

By  Kylie Pearce, B.Sc (Podiatry), C.Ped

There’s an old maxim in the Podiatry and Pedorthic world that, an orthotic is only as good as the shoe you put it in. This has proven to be very true and it is worth discussing this in detail when going over orthotic therapy as an option. This is commonly referred to ashaving the ‘shoe talk’. It doesn’t matter how expensive and customized your patient’s foot orthotics may be, they could end up having little functionality and benefit if they decide to wear them in shoes that are worn, fit incorrectly or aren’t well designed to accommodate foot orthotics.

It’s important to educate anyone who is considering foot orthotics that they need to look at what shoes they will wear with them and make sure that the shoes aren’t too small to accommodate the orthotic devices because orthotics do take up some room in shoes and there needs to be adequate, length, width and depth to ensure that your patient’s feet will fit correctly in shoes with foot orthotics.

It’s really important that the orthotics sit correctly at the back of the shoe, the heel cup should cup around their heel and there shouldn’t be any gap between the orthotic and the back of the shoe (heel counter). If they have shoes that are long enough, wide enough and deep enough, there are a few other factors to consider. Many shoes have a build in foot bed, if you remove this and replace it with the orthotics then usually fit problems are lessened. But in certain shoe styles, like elastic sided boots, the orthotics have a tendency to slip forward, especially if the heel height is greater than an inch. If your patient wants to wear your orthotics in shoes that have heels higher than an inch, you should discuss this with them because the orthotics may need to be customized for this.

Unfortunately these days, many athletic shoe models aren’t orthotic friendly. Shoe brands that are notoriously bad for accommodating orthotics are Nike, Adidas and Reebok. Please refer to our shoe recommendations by foot type list that you can download here.

Here’s some tips on troubleshooting these problems:

If the orthotic isn’t seating itself back far enough in the shoe, or it has a tendency to slide forward when you put your foot in the shoe. This is commonly because of shoe fit or shoe style problems as discussed above but if your patient has shoes that fit correctly and are a suitable style then a simple way to prevent this is to use a little bit of double-sided tape or Velcro to ensure that the orthotic doesn’t slip forward. If the orthotics do slide forward when they are putting on their shoes, usually if they tap the back of their heels the orthotics will slide back into place and often their weight is enough to keep them there. If not, try the Velcro or tape trick. Just place double-sided tape under the heel of the orthotic and in the center of the heel area in the shoe if you are using Velcro.

The other possible problem is that the orthotic is too wide.  To test this, have your patient stand on the orthotic without their shoes and look down at their feet. If the orthotic is not wider than the circumference of their foot ie, you can’t see any of the orthotic when you are looking down then the orthotic is not too wide! If the orthotic is wider than their foot, you can adjust this for them.

So it basically comes down to:
The orthotic is too wide  – this is rare because your orthotics should have been fitted correctly when dispensed.
Or, the shoe is too small (not wide enough, deep enough or long enough).
Or the shoe style isn’t really suitable for orthotics.

If the orthotics feel good and look like they fit correctly when standing on the orthotics when they’re not in the shoe, then it’s most likely a poor fit between the orthotic and the shoe. Have a look to see if the orthotic sits all the way back into the shoe.  Some shoe styles, like dress shoes or even Nikes and Adidas – really cut out the midfoot and the orthotic doesn’t sit properly in the heel counter.  This can be an issue. The answer is to look for a better shoe style, or cut the orthotic down, which reduces correction, so this is only indicated when the orthotic is too wide or if there are restrictions on what styles of shoes can be worn. Sometimes there is a balance between getting the right amount of correction and getting orthotics that fit well in their shoes. But in my experience starting off with the right shoe style that accommodates foot orthotics well and fits your patient’s foot correctly will get them off on the right foot in regard to getting you the maximum benefit from wearing foot orthotics.

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