Educational

We get great questions every day from our customers, and if they are about something we think other practitioners may be wondering about we add them to our FAQ page on nolaro24.com.

Here are just a few of the things that are on your mind:

HOW DO I DO AN ASSESSMENT ON MY PATIENT TO BE SURE I’VE CHOSEN THE RIGHT QUAD?

We recommend that you use our 4 Step Assessment which consists of:
1: Assess arch height
2. Use Toe-sign to assess forefoot alignment
3. Functional gait assessment
4. Check callus pattern
To make this easier you can use our Easy Foot Typing Tool. On that page you can also download our iFootType App on your smart phone or tablet.
If you still aren’t certain we are happy to help you out. We also recommend taking advantage of our many training opportunities from webinars to in person training. For more information visit our Education page.
You may also email us some pictures of your patient’s feet. Ideally a picture taken from behind that shows the back of the heels in relaxed calcaneal stance position and one taken from the front that shows their medial arch height in relaxed stance. A few minutes’ video of the patient walking is also helpful. We have a team of highly skilled and experienced practitioners that make up our technical support team and we are more than happy to help you work out the correct Quad and which orthotic would work best for your patient.

HOW DO I ORDER OR RE-ORDER?

Practitioners may Download the Order Form on any page on our webiste nolaro24.com and fill it out and fax it to the number on the form, email it to orders@nolaro24.com, or use our NEW online order from (does not require payment at that time). If you do not already have an account set up with us, you should call Bert Parsloe at 203.725-6179 to set up your account and first order. If you have specific questions on using the order form please call us and we can help you out. On our order form you will see that each Orthotic design (Quad) is available in five or six sizes (refer to the sizing chart) and two widths, Regular or Narrowed. The Narrow design is ¼” narrower and works well in Cleats or Fashion shoes. Generally women prefer the Narrows unless they have wide feet. Dispensing a Narrow orthotic will allow women to wear their orthotics in a greater variety of Fashion shoes.

For more Q&A refer to our FAQ page, and if there is a questions you have that you don’t see addressed, email Casey and we will try to get an answer for you!

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