Nolaro24™ LLC maker of QUADRASTEP® and littleSTEPS® families of foot orthotics
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FAQ


General Questions

 

HOW DO I ORDER OR RE-ORDER?

QUADRASTEP® and littleSTEPS® foot orthotics are sold through Practitioners and clinicians. You may use our FIND A PRACTITIONER Tool to locate someone in your area. If there is not a local practitioner or clinician in your area, you can Email Us and we will try to assist you in finding someone that you can order from online or by phone.

 

WHAT KIND OF INSTRUCTIONS DO I NEED?

Instruction will be provided to you by your practitioner or clinician. If you lose them you may DOWNLOAD them.

 

SHOULD I DISINFECT MY FOOT ORTHOTICS?

Once you have purchased your orthotics, they can be cleansed with soap and water. Please note that hot water should never be used because it may melt and deform the orthotic.

 

WHAT IS THE BREAK IN PERIOD FOR MY NEW ORTHOTICS?

Most patients should be able to gradually increase their wear time over a 7-10 day period. This begins with normal activity and gradually works towards more strenuous activities, such as sports. It is recommended that all foot orthoses be worn with socks to avoid blisters.

 

HOW LONG WILL QUADRASTEP® OR littleSTEPS® ORTHOTICS LAST? WHEN SHOULD THEY BE REPLACED?

Depending on usage and body size, a pair of our orthoses should last approximately 1-2 years. You should check you orthotics every few months for signs of wear and tear that might change the way your orthotics are supporting your feet.

 

CAN QUADRASTEP® OR littleSTEPS® ORTHOTICS BE CUSTOMIZED?

Yes. The most common adjustments are to the length or width, heel- cup adjustments, adding full-length covers or liners, additional padding, and only for QUADRASTEP® orthoses - metatarsal mounds/bars, extra posting or heel-lifts. These can be ordered by your practitioner or clinician.

 

WHAT IS THE MATERIAL THAT QUADRASTEP® OR littleSTEPS® ORTHOTICS ARE MADE OF?

Our orthoses are manufactured from an injection molded thermoplastic compound that has the unique combination of strength and soft edge feel, providing optimal patient comfort. The strength of the material used is a feature that has been specifically matched to the amount of support each foot type requires.

 

QUADRASTEP SYSTEM® Questions

 

THE QUADRASTEP® ORTHOTIC IS THE RIGHT LENGTH BUT IT SEEMS TOO NARROW FOR MY SHOE, CAN I FIX THIS?

QUADRASTEP® orthotics are designed with all of the correction you need for the best resuls. They are best suited to an athletic shoe to give you a solid foundation. If the QUADRASTEP® orthotic is the correct fit but seems too wide for your shoe, you can have your practitioner or clinician order you a pair in narrow width to accomodate your specific shoe.

Narrow orthotics are ¼” narrower and are designed for cleats or fashion shoes, and often work better for women or people with narrower feet. As a general rule you will have less shoe fit problems in a Narrow orthotic. Just keep in mind that if you reduce width too much you can reduce function, so an assessment needs to be done to make sure that the fit is correct and function hasn’t been compromised.

 

little STEPS® Questions

 

WHAT IS DEVELOPMENTAL FLATFOOT AND WHAT CAN I DO ABOUT IT?

Developmental Flatfoot is one of the most common conditions affecting the musculoskeletal system of children and teenagers. There is a tendency to under treat or ignore a child's flatfoot unless it is severe. Developmental flatfoot is the precursor to serious foot dysfunction and often results in some level of disability in the adult foot. Recognizing this anomaly early in life will save joints and musculoskeletal issues later in life.

There are many things that can be done to manage a developmental flat foot. Your healthcare provider can help diagnose the condition and recommend appropriate treatment. Intervention may include balance and coordination exercises, in addition to littleSTEPS® Foot Orthotics for kids.

 

IS TOE WALKING NORMAL?

It is normal for a child to walk on their toes for the first 2-3 months of walking. If your child continues to toe walk after this time, they should be examined to determine if they have tight heel cords (the tendon that connects to the back of the heel). Children who toe walk may simply require stretching of their heel cords or they could require other intervention. Although many children will continue to walk on their toes despite having normal heel cord flexibility, children with developmental flat foot may assume this position to gain more stability. Wearing supportive shoes in combination with a foot orthotic can help them.

 

HOW DO I KNOW IF MY CHILD HAS OUTGROWN THEIR littleSTEPS® ORTHOTICS?

A general rule for parents, in regards to knowing when their child should be brought in for replacement littleSTEPS® orthotics because they may have outgrown them, is to base it on your child's shoe size. If your child needs a new pair of shoes in the next size then they probably will have outgrown their littleSTEPS® orthotics too. It is always advisable to see the practitioner or clinician who issued your child their littleSTEPS® orthotics every 6-12 months, to ensure they are working effectively and still fit. Children can have sudden growth spurts and if you find you need to buy your child new shoes in their next shoe size then we strongly recommend an appointment as soon as possible to check if their littleSTEPS® orthotics may also need replacing.

 


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Nolaro24™ LLC - Make of The QUADRASTEP® SYSTEM and littleSTEPS® Foot Orthotics

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