Do You Have Questions? WE HAVE ANSWERS!!

We get great questions every day from our customers, and if they are about something we think other practitioners may be wondering about we add them to our FAQ page on nolaro24.com.

Here are just a few of the things that are on your mind:

HOW DO I DO AN ASSESSMENT ON MY PATIENT TO BE SURE I’VE CHOSEN THE RIGHT QUAD?

We recommend that you use our 4 Step Assessment which consists of:
1: Assess arch height
2. Use Toe-sign to assess forefoot alignment
3. Functional gait assessment
4. Check callus pattern
To make this easier you can use our Easy Foot Typing Tool. On that page you can also download our iFootType App on your smart phone or tablet.
If you still aren’t certain we are happy to help you out. We also recommend taking advantage of our many training opportunities from webinars to in person training. For more information visit our Education page.
You may also email us some pictures of your patient’s feet. Ideally a picture taken from behind that shows the back of the heels in relaxed calcaneal stance position and one taken from the front that shows their medial arch height in relaxed stance. A few minutes’ video of the patient walking is also helpful. We have a team of highly skilled and experienced practitioners that make up our technical support team and we are more than happy to help you work out the correct Quad and which orthotic would work best for your patient.

HOW DO I ORDER OR RE-ORDER?

Practitioners may Download the Order Form on any page on our webiste nolaro24.com and fill it out and fax it to the number on the form, email it to orders@nolaro24.com, or use our NEW online order from (does not require payment at that time). If you do not already have an account set up with us, you should call Bert Parsloe at 203.725-6179 to set up your account and first order. If you have specific questions on using the order form please call us and we can help you out. On our order form you will see that each Orthotic design (Quad) is available in five or six sizes (refer to the sizing chart) and two widths, Regular or Narrowed. The Narrow design is ¼” narrower and works well in Cleats or Fashion shoes. Generally women prefer the Narrows unless they have wide feet. Dispensing a Narrow orthotic will allow women to wear their orthotics in a greater variety of Fashion shoes.

For more Q&A refer to our FAQ page, and if there is a questions you have that you don’t see addressed, email Casey and we will try to get an answer for you!

FB @nolaro
Twitter @Nolaro24LLC
nolaro24.com

FLASH SALE!

SPECIAL PROMO SALE ON FIT KITS

First Time offer to QUADRASTEP SYSTEM® and littleSTEPS® customers!

Fit Kits Improve Sizing, Fitting, Dispensing

  • To be used for Sizing/Fitting only
  • Always have a pair for patient to try
  • Eliminates dispensing wrong size
  • Eliminates returns/exchanges/refunds
  • Assures same day dispensing

 

 

 

Full Scale QUADRASTEP SYSTEM®Fit Kit
Incudes 38 prs in regular width only, one pr for each quad in each size

  • Guarantees accurate fit for all patients
  • No guessing on quad or size
  • Always have pairs available for patient to try on

 

 

 

Full Scale littleSTEPS®foot orthotics Fit Kit
Includes 11 pairs, one pair each size

Full Scale littleSTEPS®Gait Plates Fit Kit
Includes 9 pairs, one pair each size

  • Guarantees accurate fit for all kids
  • No guessing on size
  • Dispenser and Parents see correction immediately

Limited to 1 Fit Kit per Office*
*Must be an existing Kit Customer to qualify for this promotion

ORDER NOW! CALL 877-792-4669

FB @nolaro
Twitter @Nolaro24LLC
nolaro24.com

 

Troubleshooting: Getting Foot Orthoses to Fit Correctly in Shoes.

By  Kylie Pearce, B.Sc (Podiatry), C.Ped

There’s an old maxim in the Podiatry and Pedorthic world that, an orthotic is only as good as the shoe you put it in. This has proven to be very true and it is worth discussing this in detail when going over orthotic therapy as an option. This is commonly referred to ashaving the ‘shoe talk’. It doesn’t matter how expensive and customized your patient’s foot orthotics may be, they could end up having little functionality and benefit if they decide to wear them in shoes that are worn, fit incorrectly or aren’t well designed to accommodate foot orthotics.

It’s important to educate anyone who is considering foot orthotics that they need to look at what shoes they will wear with them and make sure that the shoes aren’t too small to accommodate the orthotic devices because orthotics do take up some room in shoes and there needs to be adequate, length, width and depth to ensure that your patient’s feet will fit correctly in shoes with foot orthotics.

It’s really important that the orthotics sit correctly at the back of the shoe, the heel cup should cup around their heel and there shouldn’t be any gap between the orthotic and the back of the shoe (heel counter). If they have shoes that are long enough, wide enough and deep enough, there are a few other factors to consider. Many shoes have a build in foot bed, if you remove this and replace it with the orthotics then usually fit problems are lessened. But in certain shoe styles, like elastic sided boots, the orthotics have a tendency to slip forward, especially if the heel height is greater than an inch. If your patient wants to wear your orthotics in shoes that have heels higher than an inch, you should discuss this with them because the orthotics may need to be customized for this.

Unfortunately these days, many athletic shoe models aren’t orthotic friendly. Shoe brands that are notoriously bad for accommodating orthotics are Nike, Adidas and Reebok. Please refer to our shoe recommendations by foot type list that you can download here.

Here’s some tips on troubleshooting these problems:

If the orthotic isn’t seating itself back far enough in the shoe, or it has a tendency to slide forward when you put your foot in the shoe. This is commonly because of shoe fit or shoe style problems as discussed above but if your patient has shoes that fit correctly and are a suitable style then a simple way to prevent this is to use a little bit of double-sided tape or Velcro to ensure that the orthotic doesn’t slip forward. If the orthotics do slide forward when they are putting on their shoes, usually if they tap the back of their heels the orthotics will slide back into place and often their weight is enough to keep them there. If not, try the Velcro or tape trick. Just place double-sided tape under the heel of the orthotic and in the center of the heel area in the shoe if you are using Velcro.

The other possible problem is that the orthotic is too wide.  To test this, have your patient stand on the orthotic without their shoes and look down at their feet. If the orthotic is not wider than the circumference of their foot ie, you can’t see any of the orthotic when you are looking down then the orthotic is not too wide! If the orthotic is wider than their foot, you can adjust this for them.

So it basically comes down to:
The orthotic is too wide  – this is rare because your orthotics should have been fitted correctly when dispensed.
Or, the shoe is too small (not wide enough, deep enough or long enough).
Or the shoe style isn’t really suitable for orthotics.

If the orthotics feel good and look like they fit correctly when standing on the orthotics when they’re not in the shoe, then it’s most likely a poor fit between the orthotic and the shoe. Have a look to see if the orthotic sits all the way back into the shoe.  Some shoe styles, like dress shoes or even Nikes and Adidas – really cut out the midfoot and the orthotic doesn’t sit properly in the heel counter.  This can be an issue. The answer is to look for a better shoe style, or cut the orthotic down, which reduces correction, so this is only indicated when the orthotic is too wide or if there are restrictions on what styles of shoes can be worn. Sometimes there is a balance between getting the right amount of correction and getting orthotics that fit well in their shoes. But in my experience starting off with the right shoe style that accommodates foot orthotics well and fits your patient’s foot correctly will get them off on the right foot in regard to getting you the maximum benefit from wearing foot orthotics.

Find Us:
FB @nolaro
Twitter @Nolaro24LLC
nolaro24.com